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Case study: AstraZeneca 15 May 2006
At pharmaceutical giant AstraZeneca, a data mining application has given project managers access to the information they need to run drug development projects more efficiently, to get better use of available resources and to pay closer attention to cost control.
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Q&A: Essex Police 3 May 2006
At Essex Police, the chief constable has a computerised ‘dashboard’ that provides him with key data about how his force is doing in meeting its targets for crime reduction.
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THE LAST WORD: Gartner identifies the fatal flaws of business intelligence 8 Apr 2005
At Gartner’s recent Business Intelligence Summit in London, UK, analysts warned that although business intelligence (BI) offers great business opportunities, most enterprises are still failing to use it strategically. Gartner’s analysts identified the most common pitfalls of BI implementations and advised an audience of more than 750 attendees how they might be avoided.
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Cover story: Intelligent decision making 15 Mar 2005
Business intelligence is storming up the corporate agenda and becoming an important component of IT budgets. But BI projects must be aligned with the strategic objectives of the organisation. Failing this, companies will reap only a fraction of the benefits of their BI deployments. By Tracey Caldwell.
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News: Google unveils OneBox architecture 1 Jun 2006
Consumer search giant Google has strengthened its commitment to the enterprise search market with the recent launch of the latest version of the Google Search Appliance (version 4.6).
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Last word: The information-strategy imperative 8 Nov 2006
A recent Gartner article suggested that by 2012, companies will need to handle 30 times more data than in 2002.
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Industry moves 11 May 2004

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Case study: M&S Money 8 Nov 2006
At financial services company M&S Money, part of global banking giant HSBC, the pressure was on to meet the requirements of the Basel II accord – but also to improve the general quality of the data it holds on its customers.
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In brief 29 Nov 2005
The latest industry news in brief
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Trend tracker: The EII challenge 13 May 2005
Is enterprise-information integration (EII) the new paradigm? By Gary Eastwood
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People and Places 5 Oct 2004

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Workshop: Creating database-driven web applications 3 May 2006
Getting fast answers to tough business questions need not involve a time-consuming, costly IT project.
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Workshop: Portal implementation - Part V 10 Jan 2006
The seventh step of our implementation involves the integration of information, collaboration tools and applications with the portal. The ‘information’ element covers unstructured information, such as office documents, images and digital media, as well as semi-structured information that has been tagged in some way.
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Knowledge management a strategic imperative 14 Sep 2005
Knowledge-management tools are now the most important strategic technologies for large companies, according to a new report and survey of European executives by the Economist Intelligence Unit (EIU), sponsored by Tata Consultancy Services.
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15.

IBM acquires Ascential 7 Apr 2005
IBM’s recent acquisition of enterprise data-integration specialist Ascential, for $1.1bn in cash, has further stirred up the traditional three-horse data integration race between the company and its two main rivals, Tibco and webMethods...
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In brief 18 Jan 2006
Storage market sees vendor collaboration... Ardentia adds to enterprise search offering... Survey highlights productivity benefits of IM... and more.
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In brief 5 Aug 2005
Oracle boosts its search capabilities...Proofpoint advances messaging security...Gartner places IBM in magic quadrant...plus more industry news in brief.
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Exchange views and best practices 15 Jun 2005
A think tank made up of data analysts, IT consultants, information architects and information managers is working to create a unique and more business focussed set of industry standards for the design and processing of complex enterprise data.
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Profile: Dave DeWalt 15 Jun 2005
In the eighteen months since storage-systems giant EMC acquired enterprise-content-management company Documentum, life has changed considerably for Documentum’s former chief executive Dave DeWalt.
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Market Briefs 5 Oct 2004

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Workshop: Improving portal usability 25 Jul 2006
The experience of using a portal can be an excruciating one for end-users. By paying attention to usability issues at the start of a project, development teams can ensure that portal investments pay off, says Janus Boye.
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Workshop: The perfect portal 1 Mar 2006
In last month’s workshop, we looked at the integration of content management and collaboration tools with the portal. To finish off step seven, I would like to look at one of the most difficult challenges in the portal implementation journey: integrating applications and business processes.
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Trend tracker: Open source content management 1 Mar 2006
According to Ian Dolphin, head of e-strategy at the University of Hull, the market for packaged content-management software is “seriously immature”. It is, he says, awash with costly products that are complex to implement and which frequently fail to address the demands of many vertical industries, including the higher education sector.
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Order from chaos 7 Apr 2005
Organisations are drowning under a flood of information. Are content-management systems the answer?

Faced with an avalanche of information, and the increasing burden of compliance with national, international and industry regulations and legislation, organisations are more confused than ever about what they should – and should not – be storing...

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The Last Word: When outsourcing, forget software licences at your peril 23 Dec 2004
Software licences are often overlooked when outsourcing business applications and processes. To avoid costly mistakes, make sure you understand your licence restrictions and the options available from your outsourcer. By Alexa Bona, Gartner analyst
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Industry moves 4 Jun 2004

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Workshop: Portal implementation 21 Nov 2005
We have now reached the half-way stage of the eight-step approach to deploying an enterprise portal. So far this series has detailed the processes involved in developing the portal business case, understanding user requirements and functionality, defining your architecture, and installing portal products. Having developed your taxonomy and categorisation scheme (as featured in last month’s workshop), you are now ready to progress to steps five and six.
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Workshop: Portal implementation 14 Nov 2005
One of the key tasks in portal implementation is making information easy to find. This is especially important if you are deploying portal technology for knowledge management, where the emphasis is on unstructured documents, web content, digital media and collaboration.
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Workshop: The perfect portal implementation part I 14 Sep 2005

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Enterprise search: A commodity in the making? 23 Dec 2004
Over the past decade, enterprise-search technologies have experienced significant evolution, with myriad tools and complex algorithms now part of the corporate mainstream. But as enterprise-search tools start to become commoditised, established vendors will have to continue to innovate if they want to compete on functionality rather than price. By Jason Schofield.
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Trend tracker: Covering convergence 30 Apr 2004
As companies wake up to the need to address their information-management requirements with one integrated strategy, major technology providers are aligning their product offerings in a bid to meet this trend. Layisha Laypang finds out where the industry is heading and what solution providers are doing to ensure they stay ahead of the game.


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Workshop: Portal implementation 18 Oct 2005
Defining a portal architecture or framework is a good way to see the services that are needed in a portal and how they fit together. This also helps identify what to look for in portal products when you evaluate the solutions that are available in the marketplace.
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Workshop: Understanding real user needs 15 Jun 2005
In the first part of this article I talked about the need to align knowledge-management (KM) programmes with the strategic needs of the organisation and the needs of users.
I also described some of the methods for using one-to-one interviews to unlock a user’s own understanding about what services, facilities and knowledge would add most value. This second part will explore some tried and tested methods for working with groups.
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