Workshop: Securing mobile devices
8 Nov 2006
With increased mobility comes increased information risk. What counter-measures can organisations take to protect the information held on personal digital assistants? Paul Orlowski examines the options.
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2.
Poor e-mail security threatens the UK’s financial sector
7 Apr 2005
The UK’s financial sector information systems are among the most vulnerable in the world, according to an ex-CIO at Visa. Security experts, speaking at a recent web seminar, ‘Taking Control of Enterprise Security’, warned that poor e-mail security and the lack of a clear and co-ordinated approach to security lies at the heart of most corporate security failures.
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3.
First word: The weakest link?
19 Mar 2007
Worried about information security? The weakest link could be in your IT department, according to the latest research.
By Calum Macleod
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4.
Cover story: The enemy within
19 Dec 2006
The greatest threat to your company's confidential information may not be hackers or viruses, but a trusted corporate insider with a portable storage device.
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5.
Workshop: Intranet security
18 Oct 2005
“It will never happen to us.” These are the famous last words that often precede the hair-pulling, teeth-gnashing stress associated with the loss of critical data, due to either carelessness or malicious attack. It’s a false affirmation that marks victims like a war wound – a daily reminder of the reality of threats to information and infrastructure.
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6.
News: Stellent swoops on content security specialists
11 Sep 2006
Enterprise content management (ECM) software vendor Stellent has announced the acquisition of two companies specialising in content security, SealedMedia and Bitform.
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7.
Workshop: Intranet security
14 Nov 2005
What good is a state-of-the-art home security system if the homeowner forgets to turn it on, leaves the front door wide open or accidentally burns the house to cinders with a carelessly discarded cigarette? Security can’t be solved by technology alone. Simple human negligence can be a detriment to any solution that is put into place.
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8.
Gartner identifies five most over-hyped security risks
5 Aug 2005
Industry analysts have provided a reality check to companies unwilling to invest in certain IT solutions because of the security risks associated with their implementation.
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9.
Security fears hamper FOI
15 Mar 2005
Security exemptions are likely to be applied too vigorously as information professionals evade the requirements of the UK’s Freedom of Information Act (FOIA), according to the National Security Archive (NSA). The NSA is an independent body that publishes documents acquired through the Freedom of Information Act in the US.
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10.
Kavado launches security solution
21 Feb 2005
Kavado, a provider of intelligent application security management solutions, has developed an enterprise-class threat-management system capable of protecting business web applications against hacker attacks, without affecting day-to-day business operations.
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11.
IT security fears widen
23 Dec 2004
Organisations are facing a threat from criminals targeting their information systems. Yet many are failing to grasp the scale of the risk, while others are failing to underpin complex security systems with basic measures, according to security experts speaking at a recent webinar, ‘IT security – winning tomorrow’s battles’.
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12.
Workshop: Portal implementation
21 Nov 2005
We have now reached the half-way stage of the eight-step approach to deploying an enterprise portal. So far this series has detailed the processes involved in developing the portal business case, understanding user requirements and functionality, defining your architecture, and installing portal products. Having developed your taxonomy and categorisation scheme (as featured in last month’s workshop), you are now ready to progress to steps five and six.
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13.
Analysis: Testing web services
4 May 2004
Web services are being used more frequently in the development of intranets and extranets. Whether creating web services from scratch or integrating legacy back-end servers via web services, Adam Kolawa, chairman and chief executive officer at Parasoft, illustrates engineering and testing practices to ensure complete web-service functionality, interoperability and security.
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14.
The last word: Identity management
13 May 2005
Security in many companies is failing to keep pace with the scale and complexity of safeguarding highly interconnected systems, with the result that as much as 75 per cent of all security breaches are internal; the result of breakdowns in basic precautions such as deleting out-of-date accounts.
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15.
Managing mobile risk
5 Oct 2004
As more employees remotely connect to corporate information, unwanted guests are becoming more of a threat. In this second ei examination of mobile working, Conrad Simpson of information-security consultants Celare, explains how to stop them.
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Cover story: Lost in transit
30 Mar 2006
Backing up data to tape – and storing those tapes off-site, somewhere safe – is supposed to be the ultimate in security. But what happens if one of those tapes goes missing?
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18.
In brief
5 Aug 2005
Oracle boosts its search capabilities...Proofpoint advances messaging security...Gartner places IBM in magic quadrant...plus more industry news in brief.
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19.
In brief
15 Jun 2005
Vamosa and IBM announce global partnership, EDM council up and running, e-mail security market forecast, plus all the latest vendor news and product launches...
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20.
US Air Force to face FOI allegations
7 Apr 2005
In US National Security Archive has filed suit against the Department of the Air Force for a pattern and practice of mishandling numerous Freedom of Information Act (FOIA) requests...
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21.
Cover story: Lessons from the insect supply chain
29 Nov 2005
‘Entomology’, for those of you not familiar with the term, is the scientific study of insects. If you, like me, are finding that the cruel UK winter temperatures are wreaking havoc on your ability to form a coherent sentence, ‘bugology’ is the less-technical, conversational option.
Interestingly, most forms of entomology adhere to a ‘taxonomic specialisation’, whereby experts specialise in a particular family or single order of insects. This got my attention. How could entomology be applied to the everyday workflow processes found at the enterprise level – and, more specifically, how could it be applied to supply-chain management using portals?
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22.
Trend tracker: Instant messaging
14 Sep 2005
A recent survey commissioned by instant messaging (IM) management specialist, Akonix Systems found that while one in five employees now use IM at work, 62 per cent of companies are still totally unprotected from the threats of its misuse.
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23.
Workshop: Portal implementation
18 Oct 2005
Defining a portal architecture or framework is a good way to see the services that are needed in a portal and how they fit together. This also helps identify what to look for in portal products when you evaluate the solutions that are available in the marketplace.
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24.
Case study: United Nations Department of Peacekeeping Operations
19 Mar 2007
Managing information in any organisation is a challenge, but how about one with a ‘board of directors’ drawn from 192 nations, involved in sensitive peace-keeping operations around the world? By Danny Myint.
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25.
Last word: Hacker secrets exposed
31 Jan 2007
As a director at a security software company, I’m often asked: what are the most common types of hacker and attack? Over time, I’ve discovered that the general public holds a somewhat romantic image of hackers. By Calum Macleod
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26.
Book review: Privacy Nation
8 Nov 2006
In hindsight, it was a glaringly obvious security risk. And ChoicePoint, one of the biggest identification and credit verification agencies in the US, should have had processes in place to protect itself. But identity thieves, because of the easy and substantial sums of money involved in their crimes, can be cunning and ingenious.
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27.
News: British Library to secure digital content
25 Jul 2006
THE BRITISH Library is adopting a new data security system that will enable it to safely store the content of its National Digital Library, which will contain everything from digitised versions of centuries-old manuscripts to digital journals and web archives.
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28.
News: Oracle launches new search tool
30 Mar 2006
Oracle is planning a major entry into search technology with the announcement of Secure Enterprise Search 10g, a search engine intended to make business information available to authorised users while rigorously enforcing corporate security policies.
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29.
Opinion: Let's get podcasting!
5 Aug 2005
It’s said that consumer adoption of new technologies is well over a year ahead of that in the corporate and public sectors. Some consumer technology isn’t appropriate for large organisations, or can be hampered by security concerns. Some is purely entertainment-related, some is expensive, most is yet unproven and some is given a misleading name. I feel this is the case with podcasting.
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30.
The real-time risk of instant messaging
21 Feb 2005
While instant messaging (IM) is undoubtedly popular as a form of office-based communication, it is not without its flaws, and there is concern that security risks could overshadow the medium’s convenience and speed. More worryingly, a recent pan-european survey by Sybari Software found that although many companies are concerned about the effects of IM on their business, only a small number have measures in place to prevent its misuse.
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31.
News: Is Web 2.0 helping cyber criminals?
31 Jan 2007
Cyber criminals are making their scams more convincing by personalising them and developing specific attacks against groups of users, according to research published this week.
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32.
In brief
14 Sep 2005
Stellent powers local council website... Gartner cites key emerging technologies... plus product launches and other industry news in brief.
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Case study: Boehringer Ingelheim
13 May 2005
For companies operating in a tightly regulated industry, sophisticated document-management systems are essential. By Jörg Werner
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35.
Cover story: Compliance - driving the storage boom?
18 Jan 2006
“I was talking to an end user who had been in a situation where he had lost his organisation’s back-up tapes,” says Steve Duplessie, founder and senior analyst at the Enterprise Strategy Group. “When we got talking about the processes in place at the time, he told me that tapes often sat on the counter for up to three days before being taken off site for storage. Can you believe that? It is one big flaw.”
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36.
Case study: Vodafone UK
5 Aug 2005
Vodafone has become one of the world’s largest mobile-communications communities with 154.8 million proportionate customers, equity interests in 27 countries and partner networks in a further 14 countries. To keep up with this demand, we wanted to deliver a single customer, partner and vendor proposition across the entire (and vast) group footprint. The successful project would result in the provision of a unified enterprise view to employees and shareholders, in fact to all stakeholders.
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37.
Workshop: Opening up the corporate application
25 Jul 2006
Web technologies are enabling organisations to make information held on external systems available to employees and trading partners beyond the corporate network, says Nigel Atkinson.
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38.
Workshop: Information management and culture
18 Oct 2005
In these days of Sarbanes-Oxley, Enron, massive IT budgets, off-shore outsourcing and the demographic aging of our corporate experience, it is more important than ever that organisations have a broad, robust strategy to address their information-management objectives.
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Keep on moving
5 Oct 2004
Working practices are changing and, as firms become more international, the demand for facilitating remote working, combined with an increasing employee demand for flexibility, means that firms are working hard to keep up with the times. In the first of three ei articles examining the mobile working phenomenon, Lee Hanley, IT director at Richards Butler, assesses the challenges of mobile working and suggests some practical ways for keeping firms in the fast lane.
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41.
Showcase: Simon Forster profiles Diagonal’s flagship EDRM solution, Wisdom
23 Dec 2004
Diagonal’s approach to the information market is based around identifying opportunities where technology can be implemented based upon the integrated needs of the process and not simply by looking at the silo centric needs of individual technologies. To this end, our value added competencies are not just based around our track record of supplying Microsoft Content Management Server (MS CMS), but doing so in a way that provides both incremental opportunities for MS products such as Office 2003, Visio, MOM and Microsoft SharePoint Portal Server (SPS), and also a more holistic solution for the customer by supplementing CMS with collaborative and electronic-document and records-management (EDRM) solutions.
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42.
News: Operating systems
19 Dec 2006
Microsoft will finally release its latest operating system in December – some three years late and five years after Windows XP, but beating analyst group Gartner’s forecast that it would most likely debut in 2007. Just.
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43.
Workshop: Services: Build, buy or re-purpose?
13 May 2005
In an SOA world, it isn’t sufficient for companies to make point decisions about the services they build, buy or repurpose. Such decisions must be capable of evolving as the business changes. By Ronald Schmelzer
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44.
The last word
18 Jan 2006
For decades the late management guru Peter Drucker suggested that a collaborative dynamic of networks, joint ventures and partnerships would become a key feature of the developing knowledge-based economies. Today, in a world of growing e-commerce, we can see increasing efforts being made by organisations to achieve collaborative ‘win-win’ situations, as opposed to the typically ‘win-lose’ scenarios that flowed from more adversarial approaches in the past.
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45.
Workshop: Improving enterprise search
24 Nov 2005
If money were no object then we would all employ full-time information architects. We would have dedicated teams of people maintaining and enforcing our taxonomies. And we would have technical staff spending all day refining and tuning our in-house search technology.
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46.
Workshop: E-mail management
28 Nov 2006
Top e-mail consultant Dr. Keith Nicholson presents a practical three-step programme for successful e-mail management.
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47.
Recommended steps when outlining a CMS strategy
21 Feb 2005
Selecting a content-management system will impact a wide range of business processes and information systems. For this reason, the procurement of a CMS has to take place within a strategic context, and based on as rigorous a business case as possible.
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48.
CIOs fail to grab competitive advantage
21 Feb 2005
CIOs in the UK are failing to grab competitive advantage and use technology to help their enterprises break away from the competition, according to a Gartner survey of 1,300 CIOs. In the UK, only 28 per cent of CIOs interviewed believed their companies were outperforming the market.
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49.
Autonomy joins desktop search battle
23 Dec 2004
Searching for information held on corporate networks, the web and on desktops is a time-consuming and frustrating task that occupies much of the working day for many employees. With that in mind, enterprise-search specialist Autonomy launched a new product in November 2004, IDOL Enterprise Desktop Search, aimed at speeding up and improving the accuracy of that process.
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50.
Putting the 'ESS' in success
20 Jul 2004
Almost one year after implementing a new Employee Self-Service Programme designed to trim costs, British Airways has exceeded the benchmarks it set itself. Bill Francis, programme manager for BA, explains how success was attained.
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Last word: Getting the message across
4 May 2004
Instant messaging in the workplace is nothing new, but now its use is being legitimised thanks to a series of partnerships between technology vendors and IM service providers. But while corporate messaging solutions might be the latest addition to the collaboration and knowledge-sharing arsenal, Claudine Beaumont asks if IM has what it takes to become a business-critical tool?
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53.
Case study: Live and learn
30 Apr 2004
Operating across Luxembourg, mySchool! is Europe’s largest educational e-learning portal. Daniel Weiler, project manager at mySchool!, explains the vision behind the project, how mySchool! has evolved to incorporate the latest technologies, and how it has devolved its ownership, with the portal effectively being managed by the users themselves.
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54.
Workshop: Managing multiple websites
11 Sep 2006
Website proliferation is a fact of life and ensuring that multiple sites adhere to the same infrastructure and policy guidelines requires a firm hand, says Nigel Atkinson.
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55.
Letter from... Haiti
25 Jul 2006
HOW DO you run a free and fair election in one of the poorest countries in the world, where only half the population can read and write, hundreds of thousands of voters have no formal identification and many people live in remote villages unconnected by roads?
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56.
Documentum explains vision behind 5.3 release
15 Jun 2005
With the March 2005 launch of the latest upgrade to its enterprise-content-management (ECM) system (Documentum 5.3), EMC Documentum announced over 50 new features and functions – so it was hardly surprising that the company used its European user conference in Barcelona in late May to explain these enhancements to over 1,250 attendees.
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57.
The big blog debate
15 Mar 2005
Recent coverage of weblogs, more commonly known as blogs, has highlighted both the opportunities and the potential dangers the medium presents. There is no getting away from the rapid increase in interest blogging is generating among knowledge-focused professionals, however, and more organisations seem ready to take a leap of faith and incorporate blogs in their KM toolkit. By Jessica Twentyman.
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58.
Collaboration and beyond
23 Dec 2004
Caterpillar’s Knowledge Network incorporates some 2,700 communities of practice and almost 40,000 users, many of whom work in partner organisations rather than in Caterpillar itself. And some communities are realising an ROI of over 700 per cent.
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59.
News: Corporate information theft is rife
10 Nov 2006
A HUMMINGBIRD/YouGov survey of 1,385 UK employees suggests that theft of corporate information has become a widespread problem, with 29% of directors admitting to stealing confidential information when they leave an employer.
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News: Sun and Deloitte collaborate on compliance
22 Feb 2006
Sun Microsystems and Deloitte, the professional services firm, are collaborating on an initiative to help organisations develop more efficient, cost-effective and sustainable technology and business processes, to address current compliance and corporate governance challenges.
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62.
A process-centric portal
15 Mar 2005
Winner of the ‘Best intranet’ category at the 2004 Information Management Awards in London, UK, real-estate giant British Land has successfully re-engineered its business processes into a portal environment
Historically, British Land used paper-based forms to communicate with business partners and track the progress of transactions and operations. However, by 2000 the continued use of paper to control such a key part of the company’s business was presenting a number of challenges.
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63.
7ce7K46X… or is it 7ce7K56X?
15 Mar 2005
What had been a minor inconvenience suddenly became a real problem during the recent half-term school break. My family had just finished a meal at an Italian restaurant. As normal, I produced my Visa card, and waited to provide the left-handed scrawl that passes for my signature. But instead the waiter brought back a new PIN machine, and cheerily asked for my four-digit number. Somewhere in the dull recesses of my mind, I remembered that Visa had recently provided me with yet another electronic password to add to my collection. But could I remember it now? Could I hell. Luckily, albeit to the slight disappointment of my children, I was able to provide the number for my Switch card instead, and embarrassment was averted. But it had been a close call.
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64.
Transforming Trinity
5 Oct 2004
After struggling with an ancient administration database that was buckling under the pressure of huge amounts of information, Trinity College London decided to implement a more sophisticated intranet system that would provide easier access to information. Vicky Annis, director of finance at the college, explains how Trinity Online has eased the burden for staff.
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Trend tracker: Spam
19 Dec 2006
Three years ago, Microsoft’s Bill Gates promised that the problem of spam would be defeated. Today, it is worse than ever. What’s gone wrong?
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Trend tracker: Mobile working
15 Jun 2005
Recently, the number of subscribers to Research in Motion’s Blackberry wireless platform surpassed the three million mark, with one million of those signing up in the last six months. With Blackberry devices aimed squarely at the professional – as opposed to the consumer – it is a sure sign that the mobile workforce is becoming a reality.
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69.
The compliance conundrum
2 Nov 2004
Organisations in every industry face a maelstrom of legislative regulations and requirements that demand a clearly defined, integrated approach to information management. Simon Lelic talks to representatives from some of the leading vendors operating in the compliance marketplace to find out which issues are causing companies the greatest concern and what can be done to resolve them.
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Case study: A bittersweet pill to swallow
4 May 2004
As a child of the M&A concept, one would imagine Franco-German pharmaceutical company, Aventis, to be somewhat familiar with the notion, especially now that both Sanofi-Synthelabo and Novartis are keen to purchase it. But, as Layisha Laypang discovers, with Aventis in the process of deploying a content-management system for its intranet, any potential M&A activity could cause difficulties.
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73.
Case study: Paper cuts
30 Apr 2004
For Commerzbank, which processes over 170 multimillion euro loans and credit lines to corporations and institutions every year, streamlining the corporate credit-lending process to reduce paper and costs has become a priority. Jaymin Patel, project manager, document and process management at Commerzbank, reveals the steps taken to do just that.
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74.
Feature: Digital asset management
8 Nov 2006
The management of digital assets that organisations use to convey their brand image and message to the world is in a mess. It’s time to put that right, says Jessica Twentyman.
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75.
Q&A: Norfolk Record Office
11 Sep 2006
Twelve years ago, Norwich Central Library was destroyed by fire. No lives were lost, but documents and manuscripts held by the County Record Office in the building suffered terrible damage.
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76.
Case study: BBC
25 Jul 2006
The BBC is one of the pioneers of so-called social-computing technology and was among the first to implement corporate-wide wikis. Euan Semple reveals how it was done.
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77.
Feature: Dangerously good
21 Jul 2006
New developments in data capture technologies are making it easier than ever to transform paper documents and forms into digital information.
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78.
Feature: In good hands?
1 Jun 2006
Vulnerable children have a right to expect the very best care and protection that their local social services department can offer. In order to deliver on that promise, local authorities are under pressure to capture and record all details of their cases electronically by October 2006.
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79.
Workshop: The pros and cons of XML
3 May 2006
When and how should organisations adopt XML as a document storage and publishing format? By Neil Bradley
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80.
Workshop: A cultured approach
30 Mar 2006
Organisational culture is pervasive and strong -- and an intranet will only be accepted and used by employees if it provides a good fit with their values, expectations and daily routines.
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81.
Case study: BT Global Services
1 Mar 2006
BT Global Services (BTGS) recently integrated several disparate websites onto a consolidated internet and intranet platform. To support this integration, as well as to manage its online content and website contributors worldwide, BTGS has also invested time and resources in a centralised content-management system (CMS).
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82.
Cover feature: When disaster strikes
1 Mar 2006
In recent years, it seems, natural disasters – such as Hurricane Katrina and the South-East Asian tsunami – have become bigger and more devastating, wiping out not just homes, crops and countryside, but also, in many cases companies and other organisations operating in the most severely hit areas.
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83.
Workshop: Portal implementation - Part V
10 Jan 2006
The seventh step of our implementation involves the integration of information, collaboration tools and applications with the portal. The ‘information’ element covers unstructured information, such as office documents, images and digital media, as well as semi-structured information that has been tagged in some way.
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84.
Verity boosts enterprise offering with desktop search
5 Aug 2005
Verity has acquired the intellectual property assets of desktop-search specialist 80-20 Software, a privately-held software developer based in Australia.
Relevance:
85.
Workshop: Zen and the art of taxonomy maintenance
15 Jun 2005
Last month, we addressed some of the philosophical questions about what taxonomies are and how they fit into information architectures. It was argued that, because taxonomies are primarily social constructions that people use as intellectual tools in the interpretation of meaning, questions need to be considered about what the many different types of automated software solutions were actually doing to people’s thinking processes.
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86.
Workshop: The human side of intranets: Part 1
13 May 2005
When it comes to intranet development, the relationship between content owners and developers is often fraught with tension. But with a little common sense and a healthy dose of interpersonal skills, the differences between the two should not be irreconcilable. By Paul Chin
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87.
Making electronic documents legally valid
13 May 2005
After several years of struggling to comply with a slew of regulatory and legal mandates, most companies now recognise the importance of securing the confidentiality, integrity and availability of their electronic documents as part of a corporate-wide records-management strategy – even if they don’t yet practice it with the stringency required of them.
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88.
Showcase: Stellent
15 Mar 2005
Stellent is a global provider of content-management-software solutions that drive rapid success for customers by enabling fast implementations and generating quick, broad user adoption.
With Stellent, customers can easily deploy multiple line-of-business applications – such as websites, call centres, dealer extranets, compliance initiatives, accounts payable imaging and claims processing – and also scale the technology to support enterprise-wide content management needs.
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89.
Customising Caunton for the 21st century
2 Nov 2004
Systems integration was something that had never been a top priority for engineering firm Caunton until a pan-industry strategy forum forced them to look at their internal business systems, structure and processes in a new light. Simon Bingham of Caunton Engineering explores the technical and cultural challenges posed by implementing a new integrated system, and tracks the organisation’s progress over the past eight years.
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90.
Documentum to focus on convergence
20 Jul 2004
As part of the countdown to KM Europe 2004, which takes place in Amsterdam from the 8-10 November, ei talks to some of the key vendors that will be exhibiting. This month, David Gingell of Documentum tells Rebecca Cavalôt about the company’s plans for the event.
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91.
Workshop: The intranet post-mortem
17 Jan 2006
The first step in fixing or re-designing an unsuccessful intranet is understanding where you went wrong first time around. The first of this four-part workshop series looks at some of the contributors to intranet failure.
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92.
Workshop: Innovative EDRM
24 Nov 2005
Many organisations are continuing down the same old EDRM path, often with a poor end-outcome. But less traditional, rule-based and role-based applications are paving the way for success.
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93.
Opinion: Engagementisation or personalisement?
19 Mar 2007
There has never been a shortage of new technologies and trends to follow on the web. From the early days of Amazon’s personalisation engine, to new search algorithms, podcasts and social networking. They seem to be coming thick and fast, says Lynda Rathbone.
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94.
Analysis: EMC’s ILM campaign
28 Nov 2006
EMC president Dave DeWalt talks sales, strategies and storage with Enterprise Information.
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95.
News: Iron Mountain document storage facility burns down
11 Sep 2006
A six-story Iron Mountain warehouse in East London caught fire and completely burned to the ground, along with the paper records of more than 600 customers, including some big City law firms.
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96.
News: Xerox gets serious about ECM
10 Apr 2006
Imaging giant Xerox has made it clear that it has serious ambitions in the enterprise content management (ECM) market with the announcement of two new products in late March 2006: a new upgrade to Docushare (version 5.0) and the launch of a new product, Docushare CPX.
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